Website enquiries

Privacy notice

This notice explains what happens to information sent through the enquiry forms on this website.

Last updated 14 October 2026

Who is responsible for your information

Anaero Technology Limited (company number 08373880) is the data controller for information submitted through this website. Its registered office is Landsite 2, Cowley Road, Cambridge CB4 0DT. You can contact the company about privacy at [email protected].

Information the form sends

When you submit an enquiry, the form sends your name, email address, message, the product or service you are asking about, and your organisation and how you heard about us if you choose to provide them. It also sends the page where you submitted the form and, when available, the referring page. URL query parameters and fragments are not included.

How the information is used

Anaero Technology uses these details to understand and respond to your request, route it to the appropriate person, and keep a record of the enquiry. Submitting this form does not add you to a marketing mailing list. If you tell us how you heard about us, we use that answer to understand how people find Anaero Technology.

The lawful basis is Anaero Technology's legitimate interest in responding to relevant business and research enquiries and maintaining a proportionate record of that correspondence. Where your enquiry concerns a possible contract, the information may also be used to take steps you request before entering that contract.

How the form is delivered

The website is hosted on Cloudflare. Enquiries pass through a first-party website function and are forwarded to Anaero Technology's Google Apps Script, where the enquiry can be added to a Google Sheet and sent to the team by email. A copy is also kept in Anaero Technology's own customer records, stored with Cloudflare and open only to the team. These providers process the information as part of delivering and storing the enquiry.

To keep out spam, the form uses Cloudflare Turnstile, which checks that a person rather than an automated program is sending it. It looks at technical signals from your browser and connection, sets no cookies and is not used for advertising.

Cloudflare and Google may process information outside the UK. Where they do, their applicable contractual and international-transfer safeguards govern that processing. You can ask Anaero Technology for more information about the providers and safeguards used.

Visit statistics

The website keeps its own visit statistics. They use no cookies. For each page view they record the page, the time, the website you came from, any campaign tags in the link, your approximate location (country, region and town or city, worked out by Cloudflare from the connection; never your address or exact position) and the general type of device, browser and operating system. They also count clicks on enquiry, download, email, phone and external links, whether the enquiry form was started and sent, and how long a page stays open and how far down it is scrolled.

To count visitors without identifying them, your IP address and browser details are combined with a secret value and the date, and turned into a one-way code. The IP address itself is not stored, and the code changes every day, so our records of visits on different days cannot be linked to each other or to you.

To tell new visitors from returning ones, your browser keeps one small item in its local storage: the date of your last visit to this website. It contains no identifier. On your first page each day, the statistics record only whether you have visited before and, if so, how many days ago. You can clear it at any time by clearing this website's data in your browser.

The statistics are stored with Cloudflare for up to two years and are used only to understand how the website is used and to improve it. They are never shared with third parties for their own use, sold or used for advertising. You can choose not to be counted at all; if your browser sends a Global Privacy Control signal, you are not counted.

Google Ads measurement

We advertise on Google. To see which ads lead to enquiries, the website asks visitors who arrive by clicking one of our Google ads whether it may use Google cookies. Nothing from Google loads unless you click Accept. If you do, Google Analytics and Google Ads cookies are set in your browser, and when you send an enquiry, Google is told that an enquiry was sent from an ad visit. The contents of your enquiry are never sent to Google, the site does not report the pages you view to Google, and the cookies are not used to build an advertising profile of you. Google processes this information under its own privacy policy as well as ours.

When you click one of our ads, Google adds a click reference to the address of the page you land on. The website keeps that reference in your browser's session storage until you close the tab. If you then send an enquiry, the reference is sent with it and saved with your enquiry, and we tell Google Ads that the click led to an enquiry by uploading the reference and the time. Nothing else from your enquiry is given to Google, and no Google cookies are needed for this. If you are in the UK, the European Economic Area or Switzerland, we only do this if you clicked Accept. Elsewhere we do it unless you clickedReject, because it is in our legitimate interests to know whether our advertising works and it has very little effect on you.

If you click Reject, or your browser sends a Global Privacy Control signal, Google is not loaded at all, the click reference is deleted and nothing about your visit or enquiry is reported to Google. Your choice is remembered in your browser's local storage, and while you are deciding, the fact that your visit started from an ad is kept in session storage until you close the tab. You can change your choice at any time:

Change my cookie choice

How long the information is kept

Enquiry information is kept only for as long as reasonably needed to resolve and follow up the request, manage any resulting business relationship, and meet applicable legal, accounting or dispute-resolution requirements. It is then deleted or anonymised when it is no longer needed for those purposes.

Your choices and rights

Name, email address and message are required so the team can understand and respond to the enquiry; organisation and how you heard about us are optional. The form is not used for solely automated decisions.

Depending on the circumstances, you may ask for access to, correction or deletion of your information, or for its use to be restricted. You may also object to processing based on legitimate interests. These rights are not absolute in every situation.

You have the right to object to the use of your information for direct marketing.Anaero Technology does not use website enquiries to add people to a marketing mailing list.

Questions about your information

For questions about access, correction, deletion, retention, or how an enquiry has been handled, email [email protected] or write to Landsite 2, Cowley Road, Cambridge CB4 0DT.

You can also raise a concern with the UK Information Commissioner's Office.